🔒 Privacy Policy

Last updated: 18th November 2025

This Privacy Policy explains how Paul Hill Guitarist (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our websites or purchase our digital products.

This policy applies to:

We comply with the UK GDPR and applicable data protection laws.

1. Information We Collect

We collect information in the following ways:

a) Information you provide directly

This may include:

  • Name

  • Email address

  • Payment information (processed securely by Stripe)

  • Any messages you send to us

  • Course registration details

  • Subscription preferences

  • Optional survey responses

b) Information collected automatically

This may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

  • Referral source

Tools that may collect this data include:

  • Systeme.io (website & funnel builder)

  • Stripe (payment processor)

  • Google Analytics

  • Meta/Facebook Pixel

  • Microsoft Clarity

  • Email service used within Systeme.io

c) Purchase & account information

When you buy a course or access digital content, we store:

  • Purchase history

  • Course access status

  • Login email

  • Support requests

2. How We Use Your Information

We use your information to:

  • Deliver the products or courses you purchase

  • Send login details and access emails

  • Provide customer support

  • Improve our courses and content

  • Send marketing emails (only with your consent)

  • Analyse website performance

  • Comply with legal or tax obligations

  • Prevent fraud or misuse

3. Marketing Emails

If you subscribe to our newsletter, download a lead magnet, or purchase a product, you may receive:

  • Lesson tips

  • Course updates

  • Special offers

  • Guitar-related content

You can unsubscribe at any time by clicking the link at the bottom of any email.

We will never sell or share your email address with third parties for marketing purposes.

4. Payment Processing

Payments are handled securely by Stripe.

We never see or store your full card details.

Stripe may collect information such as:

  • Card type

  • Billing address

  • Last four digits of your card

  • Payment verification data

All payments are encrypted and processed under Stripe’s security standards.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the site functioning

  • Analyse performance

  • Improve user experience

  • Track conversions from ads (Facebook, Google, etc.)

You may disable cookies in your browser settings, though some site functions may not work correctly.

6. Sharing Your Information

We only share data when necessary to run the business, including with:

  • Systeme.io (website + course delivery)

  • Stripe (payments)

  • Email service providers

  • Analytics tools (Google, Facebook, etc.)

We never sell personal information.

All third-party providers comply with GDPR or equivalent international privacy protections.

7. Data Storage & Security

We store data securely using encrypted systems provided by:

We take reasonable steps to prevent:

  • Loss

  • Misuse

  • Unauthorised access

  • Modification

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request a copy of your data

To exercise your rights, email:
📧 paul@guitarmasteryonline.com

9. Data Retention

We keep your data only as long as necessary:

  • Course accounts: while active

  • Purchases: for legal and accounting purposes

  • Email subscribers: until you unsubscribe

  • Analytics: per tool default retention settings

10. Children’s Privacy

Our products are intended for adults aged 18+.
We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on this page.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, contact:

Paul Hill Guitarist
Norwich, United Kingdom
📧 paul@guitarmasteryonline.com
🌐 https://paulhillguitarist.com
🌐 https://learn.guitarmasteryonline.com